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Sutherland Global, Customer Service Representative Job Review and Interview

February 4, 2008
3 Star Rating Review by Sutherland Global Customer Service Representative

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Great work at home opportunity but terrible management.

Sutherland Global Customer Service Representative, in Rochester, New York

Customer Service Representative Job Description

Handle incoming calls from customers for various companies. Handle tech support and sales as well as billing.
Education High School | Management Low Quality | Stress Average Stress

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Sutherland Global Interview Questions

The interview was great. They asked about your interest in working at home. Your knowledge of computers. Made you feel at ease

Salary and Benefits
Salary - Sutherland Global, Customer Service Representative is $10/Hourly.
After 30 days you were offered 401k but no other benefits. Their benefits to you was the opportunity to work from home.

Working Conditions
Working from home was great. The tech support when there were vpn issues was simply horrible. Our in house techs were based in another country and didn't like to help much.

Physical Requirements
No physical requirments.

Other Sutherland Global Job Information
My direct Supervisor was great. He was over worked and underpaid. I wouldn't give a dime for the rest of those people.

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