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Services Jobs

Service JobsThe services industry, a broad category, provides a wide array of services to consumers and industries. Examples include health care, education, hospitality and advertising. Employees in the services industry simply perform tasks. There are two types of service companies; equipment-based service companies and people-based service companies. Equipment-based companies use machinery and various types of technology to perform tasks on behalf of customers. Often the equipment is operated by unskilled laborers, however many equipment-based companies require educated workers such as information technology companies.

Workers in people-based service companies do not rely on machinery to provide a service. People-based services include unskilled laborers such as window washers as well as highly educated workers who work in law firms and management consulting companies. Some of the main job providing service sectors are health care, social services, education, professional and business services, lodging, amusements and recreation, and legal services.

Services Employment - Employer Reviews

Services Industry Facts
  • In 2008 the United States had a $144.1 billion surplus on trade in services (U.S. International Trade Commission)
  • The U.S. healthcare sector comprises one-seventh of the nation's output (John Hopkins University)
  • The lodging industry in 2009 produced $127.20 billion in sales and $16.0 billion in pretax profits (American Hotel & Lodging Association (AH&LA))
  • As of the fourth quarter of 2010 there were 71,370 amusement, gambling and recreation establishments (Bureau of Labor Statistics (BLS))
  • As of the fourth quarter of 2010 there were 1,557,599 professional and business services establishments (BLS)

Health Care Employment Background

The services industry includes a wide variety of occupations. Job requirements range from just a high school diploma to a graduate degree. The services industry provides numerous opportunities for those with no or little work experience.

Services Industry Employment Statistics

  • In 2007 a Princeton economist stated an estimated 35 to 40 million U.S. jobs could be sent to India and other countries because workers in other countries can provide comparable work electronically (encyclopedia.com)
  • As of May 2010, there were more than 1.7 million customer service representatives (BLS)
  • In May of 2010 elementary school teachers (except special education) accounted for 1.2 percent of total employment (BLS)
  • As of May 2010 there were more than 2.2 million waitresses and waiters (BLS)
  • As of 2010 there were more than two million janitors and cleaners (except maids and housekeeping cleaners)(BLS)
  • In 2008 there were 3,218.4 (in thousands) jobs in the information services industry (BLS)

Services Employment Outlook

According to the Bureau of Labor Statistics, most projected employment growth is concentrated in the service sector. The BLS has forecast the services industry will add 14.6 million jobs from 2008 to 2018 which is about 96 percent of the total increase in employment. The two industry sectors expected to have the largest employment growth are the professional and business services sector (4.2 million) and the health care and social assistance sector (4.0 million).

Three of the sectors in the professional and business services sector expected to have the most employment growth are management, scientific and technical consulting; computer systems design; and employment services. Combined, these three services sectors are expected to add 2.1 million jobs. 4 of the top 10 employment gainers are in the health care and social assistance industries: Physicians offices, home health care; services for the elderly and people with disabilities; and nursing care facilities. Combined, these industries are expected to add 2.0 million jobs.