Old Navy, Customer Service Associate Job Review and Interview Questions

Rating by Old Navy Customer Service Associate

Old Navy is crazy, sometimes in a good way, sometimes in a bad way.

Location: Lone Tree, Colorado

Customer Service Associate Job Description: All employees are expected to be able to be cashier, run clothes back to racks, maintain a clean sales floor, sell Old Navy Cards, help close the store, and other miscellaneous things around the store.

Salary $8/ Hourly

Stress Levels

Management Quality

Education Required

None

Old Navy Interview Questions

Traditional interview, including role play of offering Old Navy card benefits to a "customer."

Working Conditions

Very stressful, especially during sales, but for the most part it depends on who the manager on duty is at the time. It's the average retail job and despite the high stress level, there is a clear effort to keep employee morale high. Selling Old Navy cards is expected of every employee, which gets old, especially if you're not a natural salesperson.

More on Salary and Benefits

Most start around $7.50/hour, some start higher. All employees get 25% off Old Navy merchandise and 50% off Gap and Banana Republic merchandise.

Physical Requirements

Be able to stand for long periods of time. Shipment crew must be able to lift moderately heavy boxes.

Other Old Navy Job Information

Despite its major flaws, Old Navy is a great place for a first job, or as a part-time job. Just don't plan to move up in the company or stay for much longer than a couple of years. Trust me, it gets old.

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